The World Aviation Festival (WAF) is the world’s most important aviation technology conference. In fact, is the #1 digitalization event for the leaders of the airlines, airports and travel agencies. In the 2021 event, over 6,000 professionals have attended. MPASS had the opportunity to meet important players of the aviation ecosystem, to discuss and share […]
Minoan Lines reach multichannel campaign strategy via MPASS Fideli.be platform for SMS and Viber messaging; A reliable and high-speed service for booking confirmations, announcements & alerts about itineraries, marketing and content distribution. MPASS Fideli.be platform supports global and multiple channel reach, that accelerates the Minoan Lines approach towards any channel communication strategy. Fideli.Be offers . Single […]
Using the MPASS “mysocialpass” chatbot management platform, Nestlé scheduled various promo and call-to-action activities with contests, videos, quizzes and tips for products such as Nestlé Dessert, Fitness Cereals,
The AB Plus & Play gaming experience section based on MPASS gamification platform after 3 million games played by more than 300.000 AB plus card owners in 5 years is now renewed! Interactive functionalities offer a more advanced and exceptional experience to all customers using the service to win extra AB Plus points, through ΑΒ Touchpoint kiosks, online in ab.gr site […]
The challenge The emergence of today’s demanding consumers puts new requirements and expectations on the TV and media experience. There are three specific areas that influence a consumer’s service experience: great content, flexibility, and a high-quality overall experience. The traditional TV and media offering, with standard channels product, is challenged by consumers. Half of consumers […]
Excelixi Center of Sustainable Entrepreneurship of Piraeus Bank group in collaboration with MPASS Ltd has successfully completed the training program “Excelixi-me” for farmers. The program was conducted through the gamification platform “Gaiming”, provided and developed by Mpass. It is worthy to mention that this is the second time Excelixi selected “Gaiming” platform for a large-scale training-related program. The […]
AB Vassilopoulos, leading supermarket chain in Greece, is offering its customers a new online experience with the «Alfavitaki» Facebook Messenger chatbot application.
Τα ΑΒ touch points είναι διαδραστικά σημεία επικοινωνίας με τον πελάτη μέσα στα καταστήματα ΑΒ, συνδυάζοντας ένα πλήθος δυνατοτήτων που συμβάλλουν στην ενίσχυση της αφοσίωσης και της σχέσης πιστότητας της ΑΒ Βασιλόπουλος με τους πελάτες της. Βασίζονται στις πλήρως συμβατές με το GDPR καινοτόμες πλατφόρμες Fideli.Be και Gamification της MPASS η οποία παρέχει ολοκληρωμένες και καινοτόμες τεχνολογικές λύσεις με […]
MPASS Ltd continues to drive market focus on reinventing customer experience and personalization by participating in Digital October: Customer Day 2017 conference that took place in Moscow on late September. Digital October: Customer Day 2017 is one of the most prominent conferences dedicated to Customer Experience with the participation of more than 400 professionals and […]
After the successful launching of the ATHMessenger chatbot via Facebook – the first worldwide chatbot service providing live information for airports through Facebook Messenger – Athens International Airport (AIA) and MPASS cooperated to extend the AirMessenger service on Twitter. The new channel aims to enhance the experience of all the AIA visitors and passengers even […]