viber-chatbot

Elevating Customer Engagement with Rakuten Viber Partnership

MPASS has partnered with Rakuten Viber to enhance customer engagement and provide innovative tools for businesses. Rakuten Viber offers dynamic messaging options, while MPASS excels in chatbot development. Together, they will empower businesses with Viber chatbots for improved customer service and marketing. This collaboration promises more personalized interactions, elevating customer satisfaction and engagement.
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Astypalea 2nd mission & Chatbot

MPASS and Astypalea: Powering Citizen Engagement with energos_politis

MPASS’ collaboration with Astypalea’s island Municipality to birth the #energos_politis initiative, is a testament to our pioneering efforts in fostering citizen engagement via gamified techniques. This venture emerged through the ‘Engagement and Gamification’ platform of MPASS, a portal that contributes to the aspirations of the Municipality of Astypalea, as it tirelessly strives for a smarter, […]
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chatbot-aegean mysocialpass

MPASS upgrades the chatbot management platform

The updated NLP engine supports misspellings and Greeklish: MPASS continues to provide and upgrade the “mysocialpass” chatbot management platform to the Greek and international market. The mysocialpass platform is a fully integrated solution for the design, configuration, launch and management of a smart digital and virtual assistant in multiple communication channels (Facebook messenger, Viber, Twitter, […]
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nestle chatbot socialpost 0 e1637847036651

Nestlé Facebook Messenger Chatbot APPS

Using the MPASS “mysocialpass” chatbot management platform, Nestlé scheduled various promo and call-to-action activities with contests, videos, quizzes and tips for products such as Nestlé Dessert, Fitness Cereals,
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athmessenger-news

ATHmessenger Chatbot through twitter with Athens International Airport

After the successful launching of the ATHMessenger chatbot via Facebook – the first worldwide chatbot service providing live information for airports through Facebook Messenger – Athens International Airport (AIA) and MPASS cooperated to extend the AirMessenger service on Twitter. The new channel aims to enhance the experience of all the AIA visitors and passengers even […]
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increase-passenger-aia

Increase passenger experience & revenues with real time & personalized information over social media

According to recent reports, there are 1,68 billion active mobile social accounts (23% penetration worldwide and 46% penetration on mobile phone owners). Additionally, only a 25% of the installed mobile apps are used, mainly for socializing, communicating and gaming. Mobile social media appear to be the key communication channel for retailers, brands, and service providers. […]
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MPASS mission is to merge the two worlds, Digital Technology and Business Processes, with the view to assist an organization in redesigning its relationship with customers, citizens, or consumers and contribute to accelerate efficiency, excellence and profitability.

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