Timekeeper Chatbot
MPASS in collaboration with the All About Running, developed an innovative chatbot service, the Timekeeper, created to assist runners and support a sports’ event.
Utilizing the ChatBiz Hub service of MPASS, we meticulously configured the Timekeeper.
To start with, we managed to give runners the chance to get their official running time on their Facebook Messenger, by interacting with their racing BIB number.
Moreover, the Timekeeper service provided participants with a 24hrs exclusive service throughout the racing event, by replying to questions regarding events’ activities, time scheduling, location, parallel events, breaking news etc.
Additionally, MPASS and All About Running, brought together the classical experience of yearly racing events, such as the Costa Navarino Challenge and the Santorini Experience. Therefore, an enhanced experience through cutting-edge innovation was provided to participants from all over the world.
To sum up, MPASS configured ChatBiz Hub to design and deploy participants’ digital flow on the Timekeeper, thus managing content and being integrated with the racing BIB functionality.