Todays’ prosumers are not only loyal customers; they need to interact with an organization or enterprise via a coherent cross-channel journey. MPASS supports this challenge by creating personalized consistent experiences to your brand prosumers.
Increase brand advocacy and campaign return values, making consumers to be customers and prosumers.
Our engagement services can be utilized in order to:
Boost purchases of a product and increase walk-in statistics on street & eShops
Give the ability to users to interact actively with your chatbot
Force customers advocating your brand or product in social media
Join a contest
Users can be part of your gamification campaign
Send marketing notifications and commercial ads
Extent basket sizes and lead visitors to your web site or to your corporate app
Register customers to newsletter
Request an offer on any of your digital touch points or redeem a personalized coupon
Participate actively on a marketing survey
Register demographic or firmographic data
Make a referral of your products or services to other consumers
Eventually, engagement is not only for customers and consumers. Also, our services are applicable to active citizens, professionals, employees, and special groups of common interests.
As a result, our valuable consulting services will help to conceptualize the engagement strategy, as well as the digital means to deploy this strategy.
Through MPASS engagement services, you are able to:
Create consistent interactions with citizens, customers and loyalty members
Provide seamless experience across different digital touchpoints
Generate leads of customers, increase conversion
Increase customer lifetime value
Efficiently promote a campaign, a brand or a product
Finally, the MPASS engagement solutions portfolio can be combined with the analytics, campaign management and eCouponing platforms, as well as with CRM/Loyalty services to offer a holistic ecosystem of digital solutions that fully address several business objectives and goas.
MPASS mission is to merge the two worlds, Digital Technology and Business Processes, with the view to assist an organization in redesigning its relationship with customers, citizens, or consumers and contribute to accelerate efficiency, excellence and profitability.