Elpedison Messaging Platform

ELPEDISON a leading provider in energy production, energy supply and gas supply, requires a reliable, high-speed, automated e-bill delivery service for sending paperless invoices via e-mail, as well an efficient and simple way to support the customer referral program, that rewards new and existing customers.

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To reach ELPEDISON multichannel strategy, MPASS messaging platform was integrated with ELPEDISON invoicing system for seamless invoice distribution, and a campaing manager platform was customized to support the messaging needs of the referral program.

MPASS messaging platform is a reliable and high-speed service for sending transactional e-mail, SMS/Viber messages such as announcements, e-bills, notifications for payments deadlines, invoices and alerts, in an automated process (e.g. when a payment is made, when a e-bill is issued). Additionally, it can be delivered as a marketing campaign manager tool and content distribution platform.

Finally, the MPASS messaging platform is a GDPR compliant web-based system that enables commercial and marketing teams to:

  • manage a marketing and content distribution campaign
  • schedule the campaign in time
  • organize the target groups per campaign
  • view in real time the delivery statuses of messages and the overall progress
  • implementation of the order
  • delivery of goods
  • and billing Data Records generation

Supporting up to ten parameters in the body text, campaigns can be personalized. Also, the Viber to fallback SMS feature enables for cost optimization.

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