AIA B2B eShop

The Athens International Airport (AIA) issued an open RFP for “eShop for it goods and services” hosted and provided in the form of Software as a Service (SaaS) by the preferred contractor

At the end of the competition process, MPASS was selected as the provider of this solution. The eShop will provide a single point of ordering related to IT Service Portfolio (Commodity & Tailor made products, good and services) that will be accessible by the Airport Community (existing and potential new ones) for providing ordering Life Cycle Management.


Life Cycle Management through:

Consequently, the eShop improves the reconciliation of the monthly billing activities, implemented by AIA IT team. Furthermore, the eShop platform delivered to AIA, is securely integrated with: 

Additionally, IT platform also supports customer profile data (Reports & Statistics for all transactions & site visits, order per category, per customer etc.). Also, provides option to customer for history ordering/inventory items. Last but not least, the platform delivers standard and customized reporting capabilities, able to support IT business and management decisions based on predefined KPIs. 

MPASS mission is to merge the two worlds, Digital Technology and Business Processes, with the view to assist an organization in redesigning its relationship with customers, citizens, or consumers and contribute to accelerate efficiency, excellence and profitability.

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