Engagement Solutions
Todays’ prosumers are not only loyal customers; they need to interact with an organization or enterprise via a coherent cross-channel journey. MPASS supports this challenge by creating personalized consistent experiences to your brand prosumers.
MPASS engagement solution portfolio
Increase brand advocacy and campaign return values, making consumers to be customers and prosumers.
Our engagement services can be utilized in order to:
- Boost purchases of a product and increase walk-in statistics on street & eShops
- Give the ability to users to interact actively with your chatbot
- Force customers advocating your brand or product in social media
- Join a contest
- Users can be part of your gamification campaign
- Send marketing notifications and commercial ads
- Extent basket sizes and lead visitors to your web site or to your corporate app
- Register customers to newsletter
- Request an offer on any of your digital touch points or redeem a personalized coupon
- Participate actively on a marketing survey
- Register demographic or firmographic data
- Make a referral of your products or services to other consumers
Eventually, engagement is not only for customers and consumers. Also, our services are applicable to active citizens, professionals, employees, and special groups of common interests.
As a result, our valuable consulting services will help to conceptualize the engagement strategy, as well as the digital means to deploy this strategy.
Through MPASS engagement services, you are able to:
- Create consistent interactions with citizens, customers and loyalty members
- Provide seamless experience across different digital touchpoints
- Generate leads of customers, increase conversion
- Increase customer lifetime value
- Efficiently promote a campaign, a brand or a product
Finally, the MPASS engagement solutions portfolio can be combined with the analytics, campaign management and eCouponing platforms, as well as with CRM/Loyalty services to offer a holistic ecosystem of digital solutions that fully address several business objectives and goas.
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