Minoan Lines reach multichannel campaign strategy via MPASS Fideli.be platform for SMS and Viber messaging; A reliable and high-speed service for booking confirmations, announcements & alerts about itineraries, marketing and content distribution.
MPASS Fideli.be platform supports global and multiple channel reach, that accelerates the Minoan Lines approach towards any channel communication strategy. Fideli.Be offers .
- Single platform for scheduling SMS and Viber campaigns
- Automation management for transactional SMS/Viber after a specific event; booking, boarding communication, updates about an itinerary, weather alerts.
- Viber fallback to SMS messages for cost optimization
- Personalized and unique content (for scheduled & automated SMS/Viber messages)
- Real time delivery & engagement statuses (open, seen, click links)
- Worldwide messaging; any provider, any nation, any country
